Privacy statement faytech
This page was last updated on 26 July 2018
We are aware of the trust you place in us. We therefore see it as our responsibility to protect your privacy. On this page we let you know what information we collect when you contact us or when you visit our website, why we collect this information and how we will use it.
This privacy statement is applicable to the services of faytech. You should be aware that faytech is not responsible for the privacy statement of other websites and sources.
faytech respects the privacy of all users of its site and ensures that any personal information you provide will be treated confidentially.
We recommend that you check this privacy statement regularly in order to be kept informed of any possible changes.
Use of our services
When you contact faytech, we may retain your personal data. These data are used to enable us to provide you with our service or to be able to carry out such service. The data will be stored on the secure servers of faytech or on those of a third party. Also in the case that it does not come to an order or agreement, it may be necessary to (temporarily) retain your data.
What personal data do we process?
faytech processes your personal data because you submit a request to us or use our services and/or because you provide these data yourself. We process the following personal data:
- Company details
- First and last name
- Address details
- Telephone number
- Email address
- Bank account number
- IP address
When you send us an email or other messages, we may retain those messages. Sometimes we ask you for personal information relevant to the situation in question. This enables us to process your questions and to reply to your requests.
We collect data for research in order to better understand our customers, so that we can tailor our services accordingly.
We do not collect or use your data for any purpose other than described in this privacy statement unless we have received your prior consent.
faytech processes your personal data for the following purposes:
- To process your (quotation) request
- To handle your payment
- To call or email you if needed in order to be able to carry out our services
- To be able to inform you about changes to our services and products
- To deliver goods and services to you
- To analyse your use of the website
- To improve our services
- To also process personal data if we are legally obliged to do so, such as data needed for our tax return
faytech does not sell your data to third parties. We will only share information with third parties if this is necessary for the execution of our agreement with you or in order to comply with any legal obligation. In the context of processing the order or execution thereof, the information may be shared internally. Our employees are obliged to respect the confidentiality of your data.
Retention of data
faytech shall only retain your personal data for as long as strictly necessary. If you have any questions about what data we hold on you, how we process and retain these data, or if you want to change these data or have them removed, please contact us. You can reach us at [email protected].